Scotsman Meridian Ice Machine Product Design and Development
Scotsman Meridian Ice Machine Product Design and Development

Design Research

The Meridian ice machine series was to be a powerful, commercial appliance with patient care in the healthcare environment in mind.

Scotsman MeridianTM Ice Machine

Upon understanding Scotman's goals in the new product design, PDT's research team decided qualitative research would reveal the most valuable information and insight for our designers.

Scotsman Meridian Ice Machine Product Design and Development

Hands on Experience

Our team traveled to some of the most prestigious hospitals in the Midwest to take a comprehensive look into how the ice machines were being used, maintained and serviced.

Scotsman Meridian Ice Machine Product Design and Development

Advantage of Qualitative Research

The information revealed while spending time with nurses, doctors and maintenance team was crucial for providing a direction for design. Current work-arounds created by these users were eye-opening and inspired new functionalities for the machines.

Scotsman Meridian Ice Machine Product Design and Development

Functionality and Accessibility

The most important new features for the Meridian product line focus on easily accessible components (i.e. air filter, ice tray and chute), ensuring longevity and cleanliness for the hospital staff and patients.

Scotsman Meridian Ice Machine Product Design and Development

Ergonomic Design

The ergonomics in this new design allow the Meridian to be cleaned without any extra tools. The thought process behind this design was to build a cohesive machine that can easily be maintained by everyday users and not just maintenance guys.

 

The air filter, ice bin, splash guard and angled front chutes can all be removed and cleaned by everyday users, making this the most fluent, clean design in Scotsman's line up. Also, a more sensitive IR sensor allows users to fill up any cup, bag or bin needed for patient's care.

Scotsman Meridian Ice Machine Product Design and Development

Scotsman Meridian Ice Machine

Born out of extensive market research, Meridian was developed with space, production and installation in mind. It provides the softest, most satisfying ice on the market today.

About Product Development Technologies (PDT)

Product Development Technologies (PDT) is a global, full-service product design and development firm with 120 employees worldwide. Team members have expertise in a wide range of product development disciplines, including strategy, scouting, design research, industrial design, user experience development, mechanical and electrical engineering, software development, and sourcing. PDT’s award winning product designs have been recognized with more than 70 awards from authorities such as BusinessWeek, Fast Company, the Industrial Designers Society of America and The Consumer Electronics Association.

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